Returns & Exchanges
At Drakes, we want you to be completely satisfied with your purchase. If your new attire isn't a perfect fit, we offer a 30-day window for returns and exchanges on all unworn items in original packaging.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original box and include all tags. Print the prepaid shipping label provided via email and attach it to the exterior.
Ship It Back
Drop off your package at any authorized courier location or schedule a home pickup through our logistics partner.
Receive Your Refund
Once our quality control team inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing